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Refund and Return Policy

 

We want you to be completely satisfied with your purchase. If, for any reason, you are not, please review our return and refund guidelines below.

Timeframe

  • You may request a return or refund within 45 days from the date of purchase.

How to Request a Refund

Authorization Required

  • Do not send items back without prior authorization. Unauthorized returns will not be accepted.

Exchanges

  • We do not offer exchanges. If you need a different size, style, or color, please place a new order.

Refund Method

  • Approved refunds will be issued to the same card used for the original purchase.

Return Shipping

  • The buyer is responsible for all return shipping costs.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • When approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment.
  • Please allow 2-3 business days for your refund to be reflected in your account.

 Shipping returns

  • To return your product, you should mail your product to the address provided when authorized
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 Need help?

Please contact us through our contact page or by sending an email to admin@ibelieveingodthings.com.